Episodes

Wednesday Jul 15, 2020
PlanetLaundry Podcast, Episode 7: Building a New Relationship with Consumers
Wednesday Jul 15, 2020
Wednesday Jul 15, 2020
In this episode, PlanetLaundry contributor Dennis Diaz shares his latest story entitled, Building a New Relationship with Consumers: Customer Service in Todays’ Turbulent, Information-Driven World. Dennis Diaz is a marketing expert and owner of Spynr, a digital marketing agency. Dennis will discuss customer service in today’s turbulent, information-driven world. You can read the full story in the July 2020 edition of the magazine. PlanetLaundry is the magazine of the Coin Laundry Association. Subscribe for PlanetLaundry at www.planetlaundry.com/subscribe.

Wednesday Jul 01, 2020
PlanetLaundry Podcast, Episode 6: Understanding Our Economic Behavior
Wednesday Jul 01, 2020
Wednesday Jul 01, 2020
In this episode, PlanetLaundry columnist Stephen Bean shares the latest installment of his column "The Business Mind" entitled, Understanding Our Economic Behavior: How Our Psychological Makeup Impacts Our Financial Decisions. You can read the full story in the July 2020 edition of the magazine. PlanetLaundry is the magazine of the Coin Laundry Association. Subscribe for PlanetLaundry at www.planetlaundry.com/subscribe.

Wednesday Jun 10, 2020
PlanetLaundry Podcast, Episode 5: Are You Covered?
Wednesday Jun 10, 2020
Wednesday Jun 10, 2020
In this episode we will hear from Jason Rehor, an account executive with Associated Agencies and your representative for CLA Insurance. Jason can be reached at (847) 427-3524, or email: jrehor@associated.cc.
You can read the full story entitled “Are You Covered? What Laundry Owners Need to Know About Their Business Insurance During These Difficult Times” in the June 2020 edition of the magazine.

Monday Jun 01, 2020
PlanetLaundry Podcast, Episode 4: HR in the Age of COVID-19
Monday Jun 01, 2020
Monday Jun 01, 2020
In this episode, PlanetLaundry Editor Bob Nieman interviews HR expert Claudia St. John, President of Affinity HR Group for the story "HR in the Age of COVID-19" which can be found in the June 2020 edition of PlanetLaundry, the magazine of the Coin Laundry Association.

Wednesday Apr 22, 2020
PlanetLaundry Podcast, Episode 3: The Laundry Doctor - Serving in Uncertain Times
Wednesday Apr 22, 2020
Wednesday Apr 22, 2020
In this episode, PlanetLaundry Editor Bob Nieman interviews columnist Jeff Gardner for his column "The Laundry Doctor" entitled "Serving in Uncertain Times: The Laundry Doctor Shares His Plan of Attack During the COVID-19 Outbreak" which can be found in the May 2020 edition of PlanetLaundry, the magazine of the Coin Laundry Association.

Wednesday Apr 22, 2020
Wednesday Apr 22, 2020
PlanetLaundry editor Bob Nieman interviews multi-store owner Michael Finkelstein for the cover story of the May 2020 issue of PlanetLaundry, the magazine of the Coin Laundry Association, entitled "Coping with COVID-19".

Thursday Mar 26, 2020
Thursday Mar 26, 2020
In this pilot episode of the PlanetLaundry Podcast, Editor Bob Nieman interviews Marlena Norris, owner of The Laundry Centers in Atlanta, GA. The entire story consisting of interviews of four laundry owners can be found in the February 2020 Issue of the magazine. Subscribe to PlanetLaundry, the magazine of the Coin Laundry Association, at www.planetlaundry.com/subscribe.