In this episode, PlanetLaundry contributor Dennis Diaz shares his latest story entitled, Building a New Relationship with Consumers: Customer Service in Todays’ Turbulent, Information-Driven World. Dennis Diaz is a marketing expert and owner of Spynr, a digital marketing agency. Dennis will discuss customer service in today’s turbulent, information-driven world. You can read the full story in the July 2020 edition of the magazine. PlanetLaundry is the magazine of the Coin Laundry Association. Subscribe for PlanetLaundry at www.planetlaundry.com/subscribe.